AI-Powered Customer Support

Never Miss Another Patient While You’re Treating Patients

Transform customer support from constant interruption to competitive advantage. AI handles routine inquiries 24/7 while your team focuses on complex care, ensuring every patient feels heard, helped, and ready to book.

Investment

Starting at $2,500/month

Timeline

Support system live in 7 days

What's Included

Support Strategy & Workflow Design

Mapping of customer/patient support needs, escalation paths, and response protocols.

AI Chatbot Development

Custom branded chatbot for website, social media, or apps—available 24/7 for FAQs, lead capture, and appointment booking.

Voice Assistant Integration

AI-powered phone and voice support setup for inbound calls and virtual triage.

Knowledge Base Creation

Centralized library of FAQs, articles, and tutorials optimized for AI-driven search and quick answers.

Multichannel Automation

Integration across email, SMS, live chat, and social DMs for seamless customer support.

Human + AI Handoff

Intelligent routing to live agents for complex or sensitive issues, ensuring smooth customer experience.

Compliance & Security

HIPAA and FDA-aligned support workflows with AI filters to flag sensitive or risky responses.

Sentiment Monitoring

AI-driven sentiment analysis to detect frustration, urgency, or negative experiences in real time.

Compliance & Security

HIPAA and FDA-aligned support workflows with AI filters to flag sensitive or risky responses.

Sentiment Monitoring

AI-driven sentiment analysis to detect frustration, urgency, or negative experiences in real time.

Performance Dashboard

Analytics on response times, resolution rates, customer satisfaction (CSAT), and ROI impact.

Continuous Training & Optimization

Regular model updates based on customer interactions, ensuring accuracy and efficiency improve over time.

Support Packages

Essential Support - $2,500/month

  • Website chatbot
  • Basic FAQ automation
  • Business hours coverage
  • Email support integration
  • Monthly optimization

Professional Support - $5,000/month

  • Multi-channel chatbot
  • Voice assistant setup
  • 24/7 availability
  • Appointment booking
  • Sentiment monitoring
  • Weekly optimization

Enterprise Support - $10,000/month

  • Omnichannel presence
  • Advanced AI routing
  • Custom integrations
  • Real-time escalation
  • White-glove setup
  • Daily optimization

Support Capabilities

Common Inquiries Handled

  • Appointment scheduling
  • Insurance questions
  • Office hours and locations
  • Service information
  • Prescription refills
  • Test results inquiries

Advanced Functions

  • Symptom pre-screening
  • Virtual triage
  • Payment processing
  • Form completion
  • Document uploads
  • Follow-up scheduling

Intelligent Features

  • Language translation
  • Emotion detection
  • Priority routing
  • Context memory
  • Learning algorithms

Expected Results

We follow a proven, collaborative process to ensure your brand identity reflects who you are and resonates with the people you want to reach. Each step is designed to take you from vision to reality with confidence and clarity.

Integration Options

Communication Channels

  • Website live chat
  • Facebook Messenger
  • Instagram DMs
  • WhatsApp
  • SMS/Text
  • Phone systems
  • Email

Practice Systems

  • EHR/EMR platforms
  • Scheduling software
  • Payment processors
  • Patient portals
  • CRM systems
  • Marketing automation

Healthcare Compliance

Security Standards

  • HIPAA-compliant infrastructure
  • Encrypted communications
  • Secure data storage
  • Access controls
  • Audit logging

Medical Safeguards

  • No diagnosis attempts
  • Appropriate escalation
  • Emergency detection
  • Liability protection
  • Accuracy verification

Multilingual Support

$1,000/month

Support in multiple languages

Advanced Analytics

$750/month

Deep insights and predictive modeling

Custom Integrations

$2,500/project

 Connect to any practice system

White Label Solution

$5,000/setup

Fully branded as your own system

Get Started

Transform support from cost center to growth engine. Let AI handle the routine while your team handles the remarkable.

Satisfaction Guarantee: 50% reduction in support workload or your money back.